Do participants receive an email to access Veritas, or is there another process?

• Related Articles

• Will there be backup support (e.g., phone support) for technical issues, or is email the only option?

  Currently, email support (veritas@orbismortgage.ca) is the only option. The team is making it a priority to respond to questions as soon as possible.

• How does deal sharing work if multiple brokers are involved or if a file is started by one and owned by another?

  Shared access is supported. The Primary Broker can add / remove sharing brokers and their sharing % and can change the primary broker on the deal. Sharing brokers other than the Primary Broker can view but can't change the broker team. Currently, ...

• When uploading compliance documents, will we get notified by email if there's an issue?

  Yes. Compliance reviews each submission. If corrections are needed, you'll be notified by email, the deal will appear in your Deal List in the Compliance Action Required filter and a notification will be on the Deal Hub tab with notes from ...

• How do I log into Veritas?

  Veritas uses single sign-on (SSO). Use your Orbis Microsoft email account to log in. URL: https://myveritas.tech/dashboard

• What happens if the deal is in the stage mortgage booked and I need to do my audit?

  Please send an email to veritas@orbismortgage.ca with the application number. Head Office will update the stage so you can regain access to the file and complete your audit.