Who do we contact for questions or troubleshooting?

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• Who should we contact for help or technical issues after training?

  Check the Veritas FAQs (this knowledge base) for answers to many of your questions. If you can't find the answers you need, send an email to veritas@orbismortgage.ca for additional assistance. Additional backup options such as phone support may be ...

• Qui devons-nous contacter pour des questions ou un dépannage?

  Soutien par courriel (veritas@orbismortgage.ca). Un centre d'aide et de la documentation au sein de Veritas seront envisagés à l'avenir.

• Whose Partners / Referrals can I see?

  Brokers will see all Partner / Referral contacts regardless of the owner of the contact.

• De qui puis-je voir les partenaires / références?

  Les courtiers voient tous les contacts partenaire / référence (Partner / Referral), peu importe le propriétaire du contact.

• Will there be backup support (e.g., phone support) for technical issues, or is email the only option?

  Currently, email support (veritas@orbismortgage.ca) is the only option. The team is making it a priority to respond to questions as soon as possible.